We're Here to Help
It is our goal to make the building process as easy and pleasant for you as possible. To help you along, we've included a list of some common building terms as well as Hansen & Horn exclusives, and their definitions, below.
- Closing Coordinator
The person responsible for assembling all contract paperwork prior to closing on a mortgage. - Craftsman Style
A rustic, informal design style featuring such elements as split wood shingles, shake siding, brick, stone, slate, stucco and clapboard. Available in all Heritage Collection models. - Customer Service Manager (CSM)
The CSM conducts quality inspections, homeowner orientations and oversees warranty service. - Design Consultant
The person who assists in design choices for a home's interior and exterior and facilitates changes and special orders. - DesignFlex™
Hansen & Horn's exclusive concept that lets you decide the best use of space in your new home by allowing you to restructure interior spaces. Up to 15 different Flex-Space designs are available depending on the floor plan you choose. - Design Center
Hansen & Horn's unique destination where you can work with our Design Consultants to choose the many design options available on your new home. - Estate Collection
Hansen & Horn's collection of homes offering classic style and a great value per square foot. - European Country Style
A design style that reflects Old World elegance and casual comfort, with such features as simple shutters, arched openings, interesting rooflines and stucco finishes. Available in all Heritage Collection models. - Final Phase Community
A community in which almost all of the lots have been sold. - Heritage Collection
Hansen & Horn's line of homes that features three unique styles-Traditional, European Country and Craftsman-as well as multiple floor plans and customizable options. - Legends Collection
The Hansen & Horn collection of homes characterized by enhanced standard features and more customizable options similar to building a custom home. - Lender
The company responsible for facilitating the loan process. - Personal Builder
Hansen & Horn provides a Personal Builder who communicates with the homebuyer throughout the building process. The Personal Builder coordinates trade contractors, coordinates changes and schedules home reviews. - Porch-to-Porch Promise
A comprehensive four-year warranty covering all workmanship and material. It includes our 100-Point Promise Inspection, performed 90-days after closing and every 9 months for the next four years. It’s the best home warranty in America. - Project Manager
The Project Manager oversees the building process onsite. - Sales Consultant
The sales professional who assists you in the home-buying process. - Sales Manager
The person who oversees all sales consultants and the sales process. - Stick-built Home
A home that is "stick-built" is constructed on the building site as opposed to being manufactured in a factory and transported to the building site. - Title Company
The company that provides financial details pertinent to the closing on a mortgage. - Traditional Style
A timeless design style characterized by classic design elements such as expansive windows, columns, pilasters, corner boards and shutters. Available in all Heritage Collection models. - Daylight Vista™ Basement
Hansen & Horn's unique basement with full-size windows, offering additional highly livable square footage. - Warranty Office
Works with the Sales Consultant and Personal Builder throughout the construction process and oversees warranty requests from the homeowner.
